Order Suspension is a useful feature available to Resellers of Internet R Us Pty Ltd. In this status, the Order remains in the database but is inactive and the functionality associated with it cannot be used.

Placing a Domain Name Registration Order under Suspension has the following effects:

• Any Website/Email Service associated with the domain name would stop functioning.

• The Contact Details and Name Servers of such a domain name cannot be modified in this state.

• A Transfer [Away] Request for this domain name to another Registrar will fail at the Registry itself and will not be allowed.

• Domain name Renewal/Deletion would not be possible.

• An internal Move of this domain name (to another Customer Account) would not be possible in this state.

Follow the steps below to Suspend / Unsuspend a domain name:

1. Login to your Control Panel. 1

2. Search for the domain name you wish to Suspend/Unsuspend and proceed to the Order Details view. 2

3. Click the Suspend/Unsuspend link.

4. On the following page:

   • To Suspend the domain name, select the check box for suspension, enter a relevant reason for suspension and click the Update button.

     Note

     The reason for Suspension would be visible to your Sub-Resellers/Customers when they click the Suspend/Unsuspend button from the Order Details view of the domain name from within their Control Panel.

   • To Unsuspend the domain name, deselect the check box and click the Update button.

1. 1. Login instructions
2. 2. Instructions for Searching and Managing Orders